Returns & exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 7 days of delivery
Send items back within: 14 days of delivery
Request a cancellation: before item has been dispatchedThe following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
- Polymer clay is precious and best not worn to bed or in water to preserve them for many years. Look after me like you would any other precious jewllery.
